Product Manager for Solar Appliances

Title: Product Associate: Solar Appliances 

Reports to: Product Manager for the BBOXX Solar Product Range 
Location: Kigali, Rwanda (with travel to China, Kenya, West Africa and other locations) 

Role brief: This role is on the product management team, and is responsible for managing all of BBOXX’s solar appliances, including our lights, radios, and torch. This includes developing new product ideas, writing user requirements, coordinating with the sourcing team, and managing the rollout of new appliances. 

About BBOXX:

Lack of electricity is a challenge affecting millions of people around the world. BBOXX is tackling this problem through offering pay-as-you-go solar home systems and appliances. We have so far sold over 200,000 systems in over a dozen countries in Africa and Asia. We are an ambitious and fast-paced company focused on innovation and tackling difficult challenges head-on.

About the role 

The product associate will be responsible for all product management of our solar appliances, including: 

  1. Defining the requirements for new products: 

  • Working with the research team and other product managers to identify customer needs and develop new product ideas 
  • Conducting research to identify key requirements and demand for new appliances 
  • Building a business case for new products and presenting it to relevant stakeholders 
  • Compiling user requirements and technical requirements for these new products 
  1. Coordinating the sourcing process for all appliances: 

  • Working with the sourcing team in China to source and test appliances that meet the technical requirements identified 
  • Conducting any field tests needed to evaluate the suitability of potential products 
  1. Managing the rollout of new appliances: 

  • Coordinating with the marketing and commercial teams to create marketing documents, sales strategies, and pricing for new appliances 
  • Compiling product packs that contain all of the information that country offices need to know to rollout new appliances 
  • Working with country teams to organize the first rollouts of new appliances to ensure that they go smoothly 
  1. Monitoring appliance performance and managing the appliance life cycle: 

  • Coordinating with the technical teams to monitor appliance failure rates and customer satisfaction with existing appliances 
  • Suggesting updates to appliances and coordinating with the sourcing team to make these changes 

About you:

  • Bachelors degree, preferably in product design or a similar subject 
  • 2+ years of experience in product management, product design, or a similar field 
  • Outstanding communication skills, able to coordinate between teams in multiple offices 
  • Experience in human centered design and/or design thinking and a passion for uncovering customer needs 
  • Highly organized with exceptional project management skills 
  • Creative flair, conceptual/visual ability, and originality 
  • Ability to work under pressure, and in a flexible manner 
  • Ability to interact, communicate and present ideas effectively at all levels of an organization 
  • Experience with business models and basic financial analysis a plus 
  • Technical understanding or an engineering background are a plus 

Benefits:

  • Competitive salary and regional/international medical insurance 
  • Our relentless commitment to personal development and career growth 
  • Company-sponsored lunch at select restaurants 
  • Working with the best people in the sector and making an impact to the millions of people living in the dark 
  • Living and working in one of the most beautiful parts of East Africa and travelling to other parts of the continent and beyond
BBOXX
bboxx.com
Kigali, RW